Blog

Process Over Hierarchy - CEO Insights on Enterprise Social

In a fascinating 2-part series of posts on Linkedin Laurie Lock Lee captures and puts into context insights from David Thodey ex-CEO of Telstra and an enlightened advocate of enterprise social networks. Read more...

Enterprise Collaboration Solutions Are Not About The Message

Implementing a "solution" to an undefined problem sounds like something that no rational business would do, yet it happens often and particularly in the case of enterprise social networks. Read more...

Report - Enterprise Collaboration Software Yields Substantial ROI

Establishing the ROI of enterprise collaboration systems often proves elusive. IBM engaged Forrester to research the financial impact of implementing the IBM Connections social collaboration platform through conversations with real customers, and came up with some very positive results. Read more...

Firing Up Effective Community Collaboration Policy Formation

One of our public sector clients recently concluded a very successful community consultation project on a matter of public health - obesity. The culmination of the consultation process was a 2 day workshop where key topics were debated. Online community consultation played a major role in making the workshop, and the consultative process, a great success.  Read more...

Turning Strategy Into Action via Enterprise Social Networks

When I saw a quote from Bill Quirke about the "real value of internal communication" it nudged in me the often-felt frustration in seeing enterprise social networks (ESN) being deprecated to simply vehicles for "communication" and "collaboration". As for internal communication the real value of an ESN is to drive actions which reflect business strategy. Read more...