Blog

Process Over Hierarchy - CEO Insights on Enterprise Social

In a fascinating 2-part series of posts on Linkedin Laurie Lock Lee captures and puts into context insights from David Thodey ex-CEO of Telstra and an enlightened advocate of enterprise social networks. Read more...

Turning Strategy Into Action via Enterprise Social Networks

When I saw a quote from Bill Quirke about the "real value of internal communication" it nudged in me the often-felt frustration in seeing enterprise social networks (ESN) being deprecated to simply vehicles for "communication" and "collaboration". As for internal communication the real value of an ESN is to drive actions which reflect business strategy. Read more...

Telligent Emerges from Zimbra Community as Verint Company

Verint Telligent CommunitiesTelligent, the community platform formerly known as ... ah, Telligent, has emerged from being acquired and rebranded 2 years ago by Zimbra to become a Verint company. As one of the oldest and most successful Telligent partners we are looking forward to the further evolution of the Telligent + Verint capabilities. Read more...

Nine key Enterprise Social Network Features

When examining an Enterprise Social Network (ESN) one way to evaluate vendors is via targeted features. In other words the ESN ability to meet a desired set of target features that's believed to be required within the organisation, such as employee profiles, document sharing, microblogging, news feeds, file syncing, or mobile knowledge access, along with supporting technical capabilities like application integration, search, administration consoles, and governance features. Read more...

Why Sheryl Sandberg's End Of Email Will Come True

Back in mid-2010 Facebook COO Sheryl Sandberg sparked a firestorm with her bold assertion that email "is probably going away." It hasn't really happened yet, as many articles have set out to show. So why is our assertion any more likely to happen when so many such predictions have proven false.  The answer lies in three Ts - timing, tools and transitionRead more...