Establishing the ROI of enterprise collaboration systems often proves elusive. IBM engaged Forrester to research the financial impact of implementing the IBM Connections social collaboration platform through conversations with real customers, and came up with some very positive results. Read more...
How to boost employee collaboration and engagement through enterprise social networks is the missing link in most organisations. The Personal Social Dashboard enables individuals to understand and boost their own social reputation and performance. Read more...
When IBM's Ed Brill gave the INFORM 2015 opening keynote address he revealed the lessons IBM itself has learned through the implementation and use of its collaboration software. Read more...
With IBM Connected 2015 in full flight the buzz is happening from all over the world (Twitter for the last week below #IBMConnected or #IBMVerse): Read more...
At Kinship we've always said that one of the most important, and often overlooked, parts of an enterprise social network #ESN is the power of the associated analytics. The analytics module is where insights are developed around the people, topics, engagement and potential new ways to engage and promote adoption of the ESN. Typically this has been done through an analytics "module" or tab and through descriptive analytics driven by a community manager slicing and dicing the data searching for the highlights. A distinguishing feature of the new generation of enterprise social networking software is moving the analytics into a dynamic and predictive role rather than a static descriptive analytics module. The use of dynamic analytics is one of the aspects we especially like in the new release of IBM's collaboration software and IBM Verse. Read more...