Implementing a "solution" to an undefined problem sounds like something that no rational business would do, yet it happens often and particularly in the case of enterprise social networks. Read more...
We all know and McKinsey, Gartner and Forrester confirm, that the majority of implementations of enterprise social networks fail to meet their goals. No doubt we're all getting better at implementing them more successfully, but in many cases we find that even those improved implementation rates hide a disturbing truth. And the truth is that many ESN implementations have never moved beyond being part of "employee / corporate communications". The potential is so much broader, for example in supply chain. Read more...
With rumours circulating for some time and Re/Code's report today that JIVE has been shopping itself to enterprise software vendors the question is - is this really a result of less interest in enterprise social software than before, as reported by Re/Code? Most likely that's not true. We see the same interest but a little more caution in making decisions. Part of this might just be the Yammer Effect. Read more...
Reposted from iGo2 Group blog May 12, 2012. Often the IT group and the CIO are cast in a negative light when it comes to “corporate” and social media e.g blocking access to social sites, turning off or resisting Yammer etc. But it should be, and can be the opposite. The CIO can easily become an innovator and thought-leader in social business by repurposing skills and knowledge long held in enterprise IT. Read more...
It is now the season of making 2014 predictions so we'll join the parade with one general observation about where things are headed in 2014 for Enterprise Social Networks. We believe that although certain organisations will rise to the top and stand out that overall we won't see any 2014 revolutions in culture, leadership, employee engagement or IT success with ESN deployments. But we do foresee one trend which will widely surface - recognition and acceptance of the failure of organic adoption. Read more...