Please find in the sections listed below useful resources about around social business and social technology. We hope you find these interesting and we will be adding new ones as and when they come to hand.

If you want to suggest an addition or comment please get in touch.

E-Books & White Papers


ROI of Social Media - Radian6 25 Top Tips for Social Media Success 550 PR, Marketing &  Social Strategy Tips Customer Relationship Management Buyer’s Guide: Innovation in CRM
Social Media for PR and Communications
Adobe Systems - Pinterest Presentation Internet Trends @ Stanford - Bases definitive Guide To Marketing Metrics and Marketing Analytics - Marketo
120 Awesome Marketing Stats, Charts & Graphs 60 Insights from Experienced  Community Managers ACTIONABLE SOCIAL ANALYTICS: From Social Media Metrics to Business Insights
Socializing CRM (Capgemini) IBM Journey into Social Business Sep '12 Social Media Blueprint:  A Step-by-Step Plan to  Prepare Your Company
HOW TO  PLAN AND DELIVER  A GLOBAL SOCIAL MEDIA DEPLOYMENT 5 steps to effective social media Measurement Guide to Understanding Social CRM
Where Should Social  Media Fit in Your  Business?  [Cisco] Inbound Inbound Marketing: Marketing: SEO SEO + Blogs + Social Media Monitoring and  Engagement  Playbook
Understanding and Leveraging Social Influence Social Engagement: How to Crack the Code of Social Interaction Can Social Media Drive Enterprise Change? Social Media and Disasters: Current Uses,  Future Options, and Policy Considerations
How to Develop a  Social Media Strategy All-Star Social Media Crisis  Response for Brands Defining & Measuring Social Media Influence The Building Blocks of a  Sound Social Media Policy
Facebook Your Fears (cover) Fixing the Engagement Gap Easy Steps to LinkedIn Success
Market Research  with Social Media Making Your Brand More  Personal with Social Media  McKinsey & Company - Unlocking value and  productivity through social technologies How to Effectively Use Social Networks to Recruit Talent
How to engage facebook fans with images Social Business Readiness:  How Advanced Companies  Prepare Internally How Are UBank Using Social Media? Case Study unlock the roi of your marketing with analytics